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STORE POLICIES

We want to provide you with a great experience

OUR STORE POLICIES

To provide a smooth and enjoyable online shopping experience, ODAKA wants to provide you a clear and transparent information. Take a look below to learn more about our policies, and please reach out if you have any questions.

THE PERSONAL INFORMATION WE COLLECT

When you visit our site, our site automatically collects certain information about your device, including your Internet protocol (IP) address (used to connect your computer to the Internet), e-mail address (upon purchase or subscription), connection information and purchase history. We may use software tools to measure and collect site specific information such as session information, page response times, length of visits to our pages, and other page interactions.
We also collect personally identifiable information (such as your name, email & communications) and payment details
in case of a purchase, or a transaction on our website. Your personal information will be used for the specific reasons stated above only.

We collect the information using the following data technologies:
* Cookies - data files that are placed on your device or computer when you browse the web. For more information about cookies, we recommend you to visit: www.allaboutcookies.org
* Log files & analytics tools -  actions occurring on the site and other data including your IP address, browser type, Internet service provider etc, are stored in our log files. With the help of Facebook Pixel, Google Analytics and other analytics tools providers, we can read and analyze the information about how you browse our site. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by them.

WHY DO WE COLLECT YOUR PERSONAL INFORMATION?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate our Services;

  2. To provide our Visitors with ongoing customer assistance and support.

  3. In some cases to be able to contact our Visitors with general and personalized service-related notices and promotions.

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services.

  5. To comply with any applicable laws and regulations.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us read and analyze that information. we use Wix to power our online shop, you can read how Wix uses your Personal Information here:   www.wix.com/about/privacy

HOW WE STORE YOUR DATA

ODAKAHOME.COM is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to offer our products and services to you. Your data stored through Wix's data storage, databases and the general Wix applications. All stored on the Wix secure servers.

 

All direct payment gateways offered by Wix and used by ODAKA adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our online shop and its service providers.

HOW WE COMMUNICATE WITH OUR SITE VISITORS?

We may contact you to notify you regarding your order details and to troubleshoot problems that might occur, to resolve a dispute, to collect fees or monies owed, to ask your opinions through surveys or questionnaires, to send updates and news about us, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

QUESTIONS REGARDING YOUR CONTACT INFORMATION

If you would like to: access, amend or delete any personal information we might have about you, you are invited to contact us at:   hello@odakahome.com

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
We are required to retain certain sales data related to your order for as long as the law requires for tax and accounting purposes. All other data will only be stored for as long as it is required to fulfill the relevant purpose.

VISITOR RELATED ADVERTISING

We may use your Personal Information to provide you with suited marketing communications we believe may be of interest to you.​

CHANGES TO OUR PRIVACY POLICY

Our Privacy Policy may be updated from time to time in order to provide you with a clear information regarding future changes to our practices and operations.

CONTACT US

For more information about our company, website and privacy policies - please contact us by e‑mail at hello@odakahome.com or send us mail to our address:

ODAKA
1 HaMeretz, Tel Aviv, ISRAEL. 6653517